Our PBX Solutions
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CT Williams Technologies Inc. is certified, trained and authorized by AVAYA and Yeastar.. We design, install, maintain and support all of our PBX systems. Offering on-premises and cloud PBX Solution, we continue to grow our customer base in the SME and Large enterprise sectors,
We understand the communication requirements of our customers and the value of a robust and adaptable PBX solution. That’s why we incorporate quality, features, pricing, and future-proof in our design for every customer. We also believe an integrated system that is open and interoperable with various IP phones, SIP trunks, and any SIP-compliant devices that best suits the interests of our customers. |
Authorized Reseller
Recommended and supported brands
We consistently innovate to keep pace with a changing environment and to enable customer's success. Our PBX solutions provide more than a PBX and excels at creating a seamless communication experience and enabling a digital workplace. Users can take advantage of our anywhere, anytime, communication effortlessly, where co-workers and clients are better connected.
Your business wants to make every experience as seamless and connected as possible. So employee collaboration is easier and more efficient, and customer satisfaction is higher. Avaya solutions make it happen.
GET WORK DONE IN BRAND NEW WAYS
As the world’s leading provider of PBX System designed for SME and an innovator of Unified Communications (UC) solutions, Yeastar modernizes mission-critical communication systems for customers and provides new levels of performance and competitiveness.
Boundless Communication.
Frictionless Workplace.
The phone system is the key to accomplish successful communication in your business. The ability to reach specific extensions, intercom, initiate conference calls, assign customers to wait for assistance are all distinct features of a business PBX system. It depends on the needs
of your company when you chose your PBX system. So, let’s explore our options:
of your company when you chose your PBX system. So, let’s explore our options:
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Digital PBX SystemA digital PBX can deploy a traditional analog PBX system, as well as IP phones. This system can be upgraded by integrating with VoIP systems and by adding background music for customers on hold. Compared to the old analog telephone lines and wired, digital PBX systems deliver better sound quality.
These systems offer standard functions like extensions and transfers. They offer also other options for the user configuration like digital answering assistants, voicemail and the call-forwarding feature. This is a popular choice for businesses with older wiring, unsecured phone lines, or unreliable internet connection. |
On-site IP PBX System
Also known as Voice over internet protocol (VoIP) PBX system takes full advantage of existing internet connections that are readily available. With the explosion of VoIP phone service and unified communications, the IP platform was until recently regarded as the most commonly seen type of PBX system. On-site IP phone systems utilize your business’s internal networks. By using the internet, on-site IP PBX systems can deliver call stability, a better sound quality, and more advanced applications of a PBX system. Some of these features include interfacing with other elements of your business’s unified communications, like voicemail to email, mobility integration, and video calling.
For an on-site VoIP PBX system to reach its full potential, you will likely need to use SIP Trunks. This provides additional very important features such as disaster recovery, call accounting, advanced call routing and can even save up to 70% on your calling services compare to a digital PBX system.
For an on-site VoIP PBX system to reach its full potential, you will likely need to use SIP Trunks. This provides additional very important features such as disaster recovery, call accounting, advanced call routing and can even save up to 70% on your calling services compare to a digital PBX system.
Hybrid PBX System
A hybrid phone system uses both digital PBX and VoIP technology to create a blended system one that uses a digital phone system in-house and VoIP solutions to connect to the external phone numbers. Great way to get the best of both worlds.
This type of PBX can be easier to administrate because it’s housed on-site and gives the ability to connect to remote offices or additional employees to the phone system. Most Hybrid PBX systems support SIP trunk and have excellent voice quality. With this kind of phone system, the transition will be better suited to a comprehensive VoIP system in the future.
This option is perfectly suited for your business if you don’t want to or can’t rely on the internet for your phone service, your staff is primarily stationary. This is an option if you prefer your phone system be on the site, you require secure lines, your facility has dated wiring and you want to try out or use some VoIP technology, with the option for full integration in the future.
This type of PBX can be easier to administrate because it’s housed on-site and gives the ability to connect to remote offices or additional employees to the phone system. Most Hybrid PBX systems support SIP trunk and have excellent voice quality. With this kind of phone system, the transition will be better suited to a comprehensive VoIP system in the future.
This option is perfectly suited for your business if you don’t want to or can’t rely on the internet for your phone service, your staff is primarily stationary. This is an option if you prefer your phone system be on the site, you require secure lines, your facility has dated wiring and you want to try out or use some VoIP technology, with the option for full integration in the future.
Cloud-based PBX System
A cloud-based PBX system, also known as a hosted PBX, provides all PBX system features, applications, and calling services in the cloud.
With the cloud-based phone system, the applications, features, and phone service are billed monthly under a single invoice. The “hosts” of your telecom service will provide ongoing software updates, PBX maintenance, and warranties. So, all of these are no longer your concern.
This is the most cost-effective option, the easier to manage, flexible, scalable that comes with all the advanced calling features, including advanced disaster recovery, multi-office networking, and budget-friendly pricing. With this service, you no longer have to worry about providing maintenance repairs to the back-end equipment. All of this will come in the responsibility of the phone system hosting company.
With the cloud-based phone system, the applications, features, and phone service are billed monthly under a single invoice. The “hosts” of your telecom service will provide ongoing software updates, PBX maintenance, and warranties. So, all of these are no longer your concern.
This is the most cost-effective option, the easier to manage, flexible, scalable that comes with all the advanced calling features, including advanced disaster recovery, multi-office networking, and budget-friendly pricing. With this service, you no longer have to worry about providing maintenance repairs to the back-end equipment. All of this will come in the responsibility of the phone system hosting company.
Do you think it’s the right time to upgrade your business phone systems? Start a free assessment
with us and learn more about how we can help your business grow.
with us and learn more about how we can help your business grow.
Avaya Authorised Partner
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C T Williams Technologies Inc.
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About Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer's premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya's portfolio of professional and support services.
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer's premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya's portfolio of professional and support services.
About Avaya Products
Unified Communications and Collaboration Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. As Avaya puts you ahead in a world of mobility, apps, social, and cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives. And as you grow, you can count on unrivaled scalability and flexibility to support every location, from small branches to corporate headquarters. Contact us today to start defining the right unified communications solution for your business.
Networking Avaya transforms the typical network complexity that makes it difficult for companies to handle surges in applications, mobile devices, and compute environments. Our unique end-to-end fabric and SDN architecture removes the layers to create a network that is dynamic, agile, and simple. This results in faster time-to-service, greater agility, dependable business continuity, and increased efficiency-to run your network at the speed of sound. Contact us to start a conversation about the right communications networking solutions for your business.
Unified Communications and Collaboration Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. As Avaya puts you ahead in a world of mobility, apps, social, and cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives. And as you grow, you can count on unrivaled scalability and flexibility to support every location, from small branches to corporate headquarters. Contact us today to start defining the right unified communications solution for your business.
Networking Avaya transforms the typical network complexity that makes it difficult for companies to handle surges in applications, mobile devices, and compute environments. Our unique end-to-end fabric and SDN architecture removes the layers to create a network that is dynamic, agile, and simple. This results in faster time-to-service, greater agility, dependable business continuity, and increased efficiency-to run your network at the speed of sound. Contact us to start a conversation about the right communications networking solutions for your business.
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It’s Always About the ExperienceIt’s Always About the ExperienceCreate effortless, memorable experiences. Let's change how people experience your business inside and out.
Avaya OneCloud connects everyone with everything they need—whenever they need it—creating an effortless journey across every touchpoint, every time. Connected, intelligent workflows ensure customers and employees have what they want before they want it, without any barriers. |
Call, Chat, Meet, and CollaborateCustomer engagement represents a positive, value-creating relationship between customers and an organization throughout the customer journey. In today’s digital era, customers demand and expect a consistent and seamless experience across multiple touch points, both physical and digital. Get contact center solutions that enable you to build a customized portfolio of applications—to drive stronger customer engagement and promote higher customer lifetime value. |
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Success Depends on Everyone Receiving
Your Best Experience It’s how people work now: at home, on the go, in the workplace—and all at the same time. It’s critical to ensure a team that’s spread apart is working like they’re together. And that customers are getting your best possible experience. So, you need to make collaboration fast and easy, and keep services scoring high reviews. For employees in every role, especially customer contact agent, the latest in communications can elevate your culture, your journeys, your success. |
Yeastar and Yealink Authorised Partner
C T Williams Technologies Inc. is proud to be a Yeastar Partner
C T Williams Technologies Inc. is the authorized reseller and supplier for Yeastar products in Guyana. Our knowledge and expertise will help you to find the best PBX for a smoothly functioning VoIP telephone system for your home or office. C.T. Williams Technologies provides businesses with secure, efficient communications solutions. With many models to choose from for your business, our Yeastar certified technical team will help you determine the right unit. We provide robust technical support to help you get the most out of your Yeastar PBX. CTWT has a seamless procurement process that enables you to make use of Yeastar PBX right away.
We are the leading supplier, dealer and reseller and installer of Yeaster PBX in Guyana.
C T Williams Technologies Inc. is the authorized reseller and supplier for Yeastar products in Guyana. Our knowledge and expertise will help you to find the best PBX for a smoothly functioning VoIP telephone system for your home or office. C.T. Williams Technologies provides businesses with secure, efficient communications solutions. With many models to choose from for your business, our Yeastar certified technical team will help you determine the right unit. We provide robust technical support to help you get the most out of your Yeastar PBX. CTWT has a seamless procurement process that enables you to make use of Yeastar PBX right away.
We are the leading supplier, dealer and reseller and installer of Yeaster PBX in Guyana.
Yeastar provide all-in-one solutions for
business communications workplace scheduling
business communications workplace scheduling
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A Complete PBX System, Plus More Possibilities Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, video, applications, collaboration, and more.
Experience the ultimate convenience of doing business anywhere, on any device with the S-Series VoIP PBX to work with Yeastar Linkus UC softphone and Linkus Cloud service Gain the advantage over your competition by combining voice, instant messaging, conferencing, presence, and more… all from one single platform. |
Linkus UC Clients: Any Device, Anywhere Driven through a set of applications for web browsers, Android, iOS, Windows and Mac, Linkus UC Clients enable Yeastar PBX users to make audio and video calls right from the web browser as well as easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.
With Linkus UC Clients, use your Yeastar PBX system services from any computer or mobile devices to call, text, chat and conference from anywhere. No business call will be missed, and your work keeps moving forward with rich collaboration features like Contacts, Presence, Instant Messaging, File Sharing, CRM Integration, etc. |
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Integrated Video Conferencing: Interact and Collaborate in Real-time
Not only large enterprises, SMEs also need face-to-face conversations to bring teams and customers closer together regardless of their locations. P-Series PBX System introduces an integrated web-based video conferencing solution with screen sharing and team chat for SMEs to easily conduct multi-party virtual meetings – a smarter way to get things done quicker, enhance team collaboration, and build stronger business relationships.
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WORK SMARTER WITH THE RIGHT SOLUTIONS
It’s how people work now: at home, on the go, in the workplace—and all at the same time. It’s critical to ensure a team that’s spread apart is working like they’re together. And that customers are getting your best possible experience. So, you need to make collaboration fast and easy, and keep services scoring high reviews. For employees in every role, especially customer contact agent, the latest in communications can elevate your culture, your journeys, your success.
